Privacy Policy

This Privacy Policy describes how dyonysus (“we,” “our,” or “us”) collects, uses, and protects your information when you interact with our website, services, and communications.

1. What this policy covers

This Privacy Policy applies to our interactions with visitors, customers, and partners, including use of our website, communications, events, and services we may offer now or in the future.

This includes, where applicable, reservations, payments, guest experiences, and related services.

This policy does not apply to third-party websites or services.

2. Information we collect

We collect information in several ways, depending on how you interact with us.

Information you provide

  • Name

  • Email address

  • Phone number

  • Reservation or booking details (if applicable)

  • Payment or billing information (if applicable)

  • Identity verification information (where required)

  • Any information you submit through forms or communications

Information collected automatically

  • Device and browser type

  • Pages visited and interactions

  • IP-based location data

  • Referral sources

Information from third parties

We may receive information from partners, service providers, or platforms used in connection with bookings, payments, or services.

Cookies and tracking

We use cookies and similar technologies to improve your experience and understand how our site is used.

👉 Please refer to our Cookie Policy for more information.

3. How we use your information

We use your information to:

  • Provide and manage services

  • Process reservations and payments (if applicable)

  • Communicate with you

  • Improve our website and offerings

  • Personalize your experience

  • Ensure security and prevent fraud

  • Comply with legal obligations

4. How we share information

We do not sell your personal information.

We may share information with:

  • Service providers (payments, analytics, communications)

  • Partners involved in delivering services

  • Property owners or service operators (if applicable)

  • Legal or regulatory authorities when required

5. Your rights and choices

Depending on your location, you may have rights to:

  • Access your data

  • Correct or update your data

  • Request deletion

  • Withdraw consent

  • Opt out of marketing communications

You may exercise these rights by:

👉 Submitting a request via our Privacy Request Page
or
👉 Emailing privacy@dyonysusglobal.com

6. Data retention

We retain information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

7. Data security

We use reasonable technical and organizational measures to protect your information.

However, no system is completely secure.

8. International data transfers

Your information may be processed in countries outside your place of residence.

We take appropriate safeguards to protect your data in accordance with applicable laws.

9. Third-party links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Children’s privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children.

11. Contact

For privacy-related inquiries: 📧 privacy@dyonysusglobal.com

12. Updates to this policy

We may update this policy from time to time. Changes will be reflected on this page.